Refund policy

Statutory cooling-off period of 14 days in the EU

Without prejudice to the above, if the goods are shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason whatsoever and without giving reasons. The item must be in the same condition as when you received it, unused, with labels and in the original packaging. You also need a receipt or proof of purchase.

Problems with your order?

Do you have a problem with your order? Don't worry — we will solve it together. Contact us via the contact form on our website and we will get back to you within 48 hours. Whether it concerns a damaged product, an incorrect delivery, or something else — we always look for the best solution for you. Your satisfaction is our top priority. Exclusions

The following situations are not eligible for a solution via our return policy:

Products damaged due to improper use or careless handling by the customer

Products whose original packaging has been removed or damaged by the customer

Products reported more than 14 days after receipt